Manage Your Subscription: Change Plan, Cancel, and Refunds

All billing is managed from Settings > Billing.

Change your plan

Click View or change plan and pick a new plan.

Update payment details, invoices, or cancel

Click Manage payment & cancellation. This opens our secure Stripe billing portal, where you can:

• Update your card or billing details.
• Download invoices.
• Cancel your subscription.

Add-ons such as Operator are managed separately with Manage Operator.

What happens when you cancel

• Your plan stays active until the end of the period you already paid for.
• It does not renew after that.
• Cancelling does not delete your account or your content.

Renewals

Subscriptions renew automatically at the end of each monthly or yearly period until you cancel. We email you a reminder 7 days before each renewal.

Refunds

You can get a full refund within 7 days of a new subscription if you used fewer than 10 credits, within 7 days of a renewal if you used no credits since it renewed, and within 14 days for an unused top-up. New annual plans have a 14-day window. Duplicate or incorrect charges are always refunded, and credits for failed generations come back automatically. EU and UK consumers can also withdraw within 14 days, minus the credits already used. Email billing@avocadoai.co from your account email to ask. Read the full Refund Policy.

Billing problems

If a charge looks wrong, email billing@avocadoai.co before contacting your bank. We aim to resolve billing issues within 5 business days.